Privacy Policy

Last Updated: January 15, 2024

At Valentrio ("we," "us," or "our"), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at valentrio.com (the "Site") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Sign up for our newsletter
• Fill out a contact form
• Participate in surveys or contests
• Purchase services or products
• Engage with our content or communicate with us

This information may include:

• Full name
• Email address
• Phone number
• Postal address
• Payment information (processed securely through our payment processors)
• Any other information you choose to provide

1.2 Automatically Collected Information

When you access our Site, we may automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent on those pages
• Referring websites
• Clickstream data
• Time and date of your visit

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our Site. These technologies help us analyze web traffic, customize content based on your preferences, and understand how our Site is being used.

The types of cookies we use include:

• Essential cookies: Necessary for the operation of the Site
• Analytical/performance cookies: Allow us to recognize and count visitors and see how visitors move around our Site
• Functionality cookies: Enable the Site to provide enhanced functionality and personalization
• Targeting cookies: Record your visit to the Site, the pages you visit, and the links you follow

You can control cookies through your browser settings. However, if you disable certain cookies, some parts of the Site may not function properly.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Site and services
• Process transactions and send related information
• Respond to your comments, questions, and requests
• Send you technical notices, updates, security alerts, and support messages
• Communicate with you about products, services, offers, and events
• Provide personalized content and recommendations
• Monitor and analyze trends, usage, and activities in connection with our Site
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

3. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Protection of Rights: We may disclose your information to protect the rights, property, or safety of Valentrio, our customers, or others.
• With Your Consent: We may disclose your information for any other purpose with your consent.

4. Data Security

We implement appropriate security measures to protect the security of your personal information from unauthorized access, alteration, disclosure, or destruction. However, no Internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you send to us electronically.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate personal information
• The right to request the deletion of your personal information
• The right to object to the processing of your personal information
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6.1 Email Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Clicking the "unsubscribe" link in our emails
• Contacting us using the information provided below

7. Third-Party Websites

Our Site may contain links to third-party websites and applications. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policy of every website you visit.

8. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information to the UK and process it there.

10. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the "Last Updated" date at the top of this Privacy Policy or by other means as required by applicable law. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of such changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Valentrio
9 Ashley Square West
Davidmouth SK6 7QN
United Kingdom
Email: info@valentrio.com
Phone: +44 097 342 3939